Did you try?

I’m popping in with a quick question about paid subscriptions.

Have you tried upgrading to a paid subscription?

I’m asking because a friend messaged me and let me know he tried and couldn’t do it. When I go to my dashboard for Stripe, which is what payments is processed through, it shows me three customers who have never been charged. Paid subscriptions isn’t something I’ve really pushed as the one time I did, I had people get mean to me about it, so I just quietly let it sit there.

Now I’m wondering if people have tried and just been unable to, but I have never gotten a notification of failed attempt. If so, thanks for trying. I’m not sure how to fix it, and with my husband losing his job this past week, I’m a bit upset to think of how people may have tried to support me and just couldn’t.